At NexoFest (accessible from https://nexofest.com), your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
- Name, email, and phone number
- Shipping and billing address
- Payment details (processed securely by our payment gateway; we do not store payment data)
- Device information, IP address, browser type, cookies
2. How We Use Your Information
We use your information to:
- Process and ship orders via trusted fulfillment partners
- Respond to customer inquiries and provide support
- Send order confirmations, shipping updates, and notifications
- Improve our website, services, and security through analytics
3. Third-Party Services
We may share your data with:
- Order fulfillment partners – to process and deliver purchases
- Payment gateways – like PayPal or Stripe (payment data not stored by us)
- Shipping providers – for accurate delivery and tracking
- Analytics services – e.g., Google Analytics, to enhance website experience
4. Cookies
We use cookies to:
- Save your cart and session information
- Understand how you interact with our website
- Deliver relevant advertising (via Google or Facebook)
You can disable cookies in your browser at any time.
5. Your Rights
You may have the following rights, depending on your location:
- Access, update, or delete your personal data
- Opt-out of marketing emails
- Request a copy of the data we hold (contact us at support@nexofest.com)
6. Data Retention
We retain your information only as long as necessary to:
- Complete orders and legal obligations
- Provide customer service
- Comply with applicable laws
7. Security
We protect your data with:
- SSL encryption
- Secure hosting
- Access controls and internal procedures
8. Changes to This Policy
We may update this policy at any time. All changes will be posted on this page.
If you have any questions:contact—us